Frequently Asked Questions
1  How do I clean my sunglasses?
Follow these guidelines for increased longevity of your Typhoon sunglasses and to avoid violating the warranty terms.
2  How do I apply the Typhoon vinyl decal to my boat or vehicle?
Here is a video on how to apply a vinyl decal.
3  I already registered for WITWI last year. Do I need to register again?
No. You don’t need to register more than one time. However, the WITWI eligibility requirements are subject to change. You must review the WITWI eligibility requirements to be sure that you have fulfilled all of the requirements for the current season or you may not be qualified to receive a WITWI payout.
4  How do I measure my Pupillary Distance (PD)?
Although the PD measurement may not appear on your prescription, your eye care practitioner should have the information in their files. Your best bet is to call your eye care practitioner and ask for your PD measurement.
5  Is your shopping cart secure?
Yes. All of our payments transactions are handled by PayPal. Although you submit your information on this website, that data is not stored on our server. Your payment data is processed via PayPal's secure payment gateway.
6  I tried to make my payment in your shopping cart but there was an error and the order was not completed. What do I do now?
In most cases this is a “processor declined” error. Please try another credit card to complete your order.
7  Do you accept PayPal payments?
Although our order payments are processed by PayPal, we do not currently accept payments from PayPal accounts. We accept payments from Visa, Mastercard, Discover and American Express.
8  How long will it take to receive my order?
Please allow 2 weeks for delivery of your order. When your order has shipped you will receive a shipment confirmation email with the tracking information included.
9  Do I need to purchase a new Typhoon sunglass in order to participate in the next season of WITWI?
You do not need to purchase a new Typhoon sunglass if you already have a Typhoon sunglass that you will wear in the tournaments you will compete in. However, you must submit a photo of yourself wearing your Typhoon sunglass prior to your tournament. If you no longer have the Typhoon sunglass that you originally registered with, you should purchase a new Typhoon sunglass.
10  When will I receive my warranty replacement?
Please allow 4 weeks (from the date we receive your warranty item) for processing. Typhoon will notify you by email after your warranty item has been inspected. If your warranty claim is approved you will receive an additional email notification when the repaired product has been shipped to you.